77l77 Privacy Policy
This policy clearly explains how we collect, store, and keep secure the personal information you provide on the 77l77 platform.
Table of Contents
Introduction and Scope
77l77 is a trusted online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes how we process your personal information when you use the 77l77 website (77l77.lat), mobile site, or related services.
This policy applies to everyone who uses 77l77's services — both registered members and unregistered visitors. By using our platform, you are considered to have given your consent to the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
77l77 treats the privacy of its users with the highest importance. We are committed to ensuring that your personal information is never unlawfully sold to third parties or used for unauthorized purposes.
What Information We Collect
We may collect two types of information:
2.1 Personally Identifiable Information (PII)
When you open an account or use services on 77l77, the following information may be collected:
- Full name and date of birth
- Email address
- Residential address
- National ID (NID) or passport details (for identity verification)
- Financial transaction information: bKash, Nagad, Rocket, Upay, or bank account details
- Selfie or photo (for identity verification where required)
2.2 Non-Personal and Technical Information
Information automatically collected from your device and browser includes:
- IP address and geographic location
- Device type, operating system, and browser version
- Time spent on site and pages visited
- Transaction history and gaming activity
- Click patterns and session data
How We Collect Information
77l77 collects information in the following ways:
3.1 Direct Collection
All information you provide when you register on our platform, verify your account, make a deposit or withdrawal, or contact our support team is collected directly.
3.2 Automatic Collection
We track your browsing activity using cookies, web beacons, pixel tags, and similar technologies. This information is used to improve site functionality and deliver a personalized experience.
3.3 Collection via Third Parties
Required information may also reach us through payment processors (such as bKash, Nagad, Rocket, Upay) and identity verification agencies. This information is used only for lawful purposes.
Purpose of Using Information
Collected information is used only for the following legitimate purposes:
- Account Management: Ensuring the security of registration, login, and personal accounts.
- Identity Verification (KYC): Carrying out necessary verification processes to prevent fraud and illegal activity.
- Financial Transactions: Processing deposits, withdrawals, and bonus payments.
- Customer Support: Responding to your requests and complaints and managing 24/7 live chat support.
- Service Improvement: Running analytics to improve our platform, games, and user experience.
- Promotions and Communications: Sending relevant offers and updates based on your preferences (you can opt out at any time).
- Responsible Gaming: Monitoring your gaming behavior and providing assistance when needed.
- Legal Obligations: Meeting applicable laws and regulatory requirements.
Data Storage and Security
5.1 Security Measures
77l77 uses industry-standard SSL/TLS encryption technology to protect your information. Our servers are housed in secure data centers and undergo regular security audits. Firewalls, intrusion detection systems, and strict access controls are maintained to prevent unauthorized access.
5.2 Retention Period
Your personal information is stored only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymized.
5.3 Response to a Data Breach
If a data breach occurs for any reason, 77l77 will promptly notify affected users and take all necessary steps to minimize the damage.
Sharing Information with Third Parties
77l77 may share information with third parties in limited and specific circumstances:
6.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification agencies, cybersecurity firms, and cloud service providers — all of whom assist in operating 77l77's services. These partners are required to work under confidentiality agreements.
6.2 Game Software Providers
Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt may receive limited data necessary to ensure smooth gameplay.
6.3 Legal Requirements
Information may be provided to authorities in compliance with applicable law, as part of a court order, government directive, or legal investigation.
6.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such cases.
Cookies and Tracking Technologies
77l77 uses cookies to run the platform correctly and to improve the user experience. Cookies are small text files stored on your device.
7.1 Types of Cookies We Use
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To collect statistics on site usage.
- Advertising Cookies: To display relevant content based on your preferences.
7.2 Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.
Your Rights
As a 77l77 user, you have the following rights over your personal information:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (the "right to be forgotten").
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Data Portability: The right to receive your information in a structured, machine-readable format.
- Right to Object: The right to object to certain processing, including marketing communications.
- Right to Withdraw Consent: The right to withdraw any permission given on the basis of consent at any time.
Contact us to exercise these rights. We will respond to your request within the timeframe required by law.
Protection of Minors' Information
77l77's services are for persons aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification measures are in place during the registration process.
If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
Changes to This Policy
77l77 reserves the right to update this Privacy Policy from time to time. When changes are made, the "Last Updated" date shown at the top of the policy will be revised.
For significant changes, we will display a notice on the platform or inform you at your registered email address. Continued use of the service after changes have been made will be considered as your acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about the latest version of the policy.
11 Contact Us
Privacy-Related Requests
For any questions, requests, or complaints regarding your personal information or this privacy policy, please contact us:
Email: [email protected]
Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
We will try to process your request as quickly as possible — generally within business days.